1. SCOPE OF ROLE:  

The Director of Social Services will manage and monitor daily program operations of a mental health shelter based on city, state, and federal regulatory requirements and DHS contractual requirements.  

1. ESSENTIAL DUTIES & RESPONSIBILITIES: 

• Plans, schedules, organizes, directs, and oversees the provision of all clinical services.   

• Provides supervisory oversight and training to the Senior Service Coordinators, Social Worker, Housing Specialists and Program Nurses.   

• Ensures the collaboration between the Senior Service Coordinators, Social Worker, Housing Specialists and Program Nurses around coordination of services/case management, barriers  to services, and community-based referrals for job skills training, education, and employment as  well as progression/regression of consumer behavior, mental health, chemical dependency, and  any other issues that may present barriers to housing, employment, and job skills training.    

• Meets weekly with the Program Nurse and Psychiatrist to coordinate the psychiatric and medical care of Shelter Residents.   

• Reviews all admissions and intake screenings.   

• Monitors daily census reports.   

• Develop groups, workshops, and recreational activities that will foster consumer self-sufficiency and self-determination, recovery, relapse prevention, daily living skills, socialization skills, and overall wellness.    

• Monitors and oversees the assignment of caseloads, group and activity facilitation, housing and job placements, job skills training placements, and referrals for community based social services.   

• Monitors and oversees the results of room/dorm visits/inspections to assess consumer personal hygiene, room cleanliness, and overall, ADL skills.   

• Responsible for Incident Management, crisis intervention, and all related documentation.   

• Assists in overseeing and managing building evacuation during fire drills and building emergencies.   

• Monitors program effectiveness, compliance and consumer outcomes, including but not limited to, productivity standards, reporting to management and funding sources.   

• Monitors the establishment and maintenance of linkages with community-based job skills training and education programs in order to build a referral base for consumers to secure job skills training and education.   

• Monitors the establishment and maintenance of linkages with mental health, primary health care, and substance abuse service providers.  

• Monitors the establishment of linkages and maintenance of solid working relationships with  [Text Wrapping Break]supportive housing providers, real estate brokers, managing agents, and landlords as a resource for consumers.   

• Attend staff meetings, case conferences, training, and management meetings when needed.   

• Acts as primary liaison for Care Coordination team and other departments within facility.   

• Monitors documentation for quality and timely completion; reviews and monitors the development of all Individual Living Plans and ensures they are updated every 30 days.   

• Develop plans for follow up with program graduates to monitor status for up to one year with documentation of same.   

• Provides direct services as needed and appropriate.   

• Complies with and enforces all SUS Employee Policies, Procedures, Protocols, SUS Corporate Compliance Policies, NYC - DHS and NYS Dept. of Social Services Rules, Regulations, and Statutes.    

• Performs other duties as assigned. 

1. REQUIREMENTS: 

REQUIRED EDUCATION AND EXPERIENCE  

• Master’s degree in the human services field is required.   

• Three to five years of supervisory experience in a large shelter or residential facility that provides   comprehensive social services, housing placement, and job skills training to the homeless, mentally ill, and chemically dependent populations.   

• A work schedule that includes some weekend and evening hours will be required.  
   

PREFERRED QUALIFICATIONS & SKILLS 

• English/Spanish speaking preferred   

• Social Work degree preferred.   

• NYS Licensure required (LMHC, LMSW, LCSW). SIFI Certification preferred not required.   

• Knowledge and experience in NYC Dept. of Homeless Services contract requirements preferred  

S:US IS AN EQUAL OPPORTUNITY EMPLOYER 

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. 

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.  

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.