1. SCOPE OF ROLE:

Under the supervision of the Director of Housing Compliance, the Property Manager oversees affordable housing units in a newly renovated building on West 45^th Street and provides leasing and compliance support for two to six additional affordable housing properties owned by S:US. These properties may be located in the Bronx, Manhattan and or Brooklyn and are funded by the New York State Office of Mental Health (OMH), The U.S. Department of Housing and Urban Development (HUD), The New York City Department of Housing Preservation and Development (HPD), The New York City Human Recourses Administration (HRA) and other public agencies. The buildings serve low-income individuals and include office space for on-site program staff who provide supportive services. The Property Manager plays a critical role in ensuring the efficient day-to-day operation of the properties, serving as the primary point of contact for tenants and ensuring compliance with all applicable regulatory and funding requirements. The Property Manager will need to work closely with numerous staff members and teams, including the Program Director and other social service staff at the buildings.

2. ESSENTIAL DUTIES & RESPONSIBILITIES:

• Process applications for admissions into subsidized programs including but not limited to HRA, OASAS SPC, HUD SPC, HASA, NYCHA).
• Support building lease-up efforts by coordinating and conducting unit showings, guiding applicants through the process and collecting required documentation to ensure compliance with program requirements.
• Lead the monthly rent roll generation and submission process to HRA, ensuring regulatory compliance, data accuracy, and timely reporting.
•  Prepare leasing and licensing documents and perform Low-Income Housing Tax Credit (LIHTC) and subsidy income certifications, as required by funding sources.
• Process tenant move-ins and move-outs in accordance with regulatory and organizational procedures.
• Maintain complete and accurate leasing, tenant and LIHTC records.
• Perform income recertifications for LIHTC and other subsidy programs as required.
• Process rent stabilized leases in compliance with applicable laws and regulations.
• Maintain vacancy information and reporting as required by investors, syndicators, and monitoring agencies.
• Ensure the property’s filing systems are maintained, including tenant, applicant, accounting, vendor and contract files.
• Inspect apartments for move-in condition (pre-inspection) and turnover status.
• Directs annual unit inspection and annual recertification of residents ensuring compliance Housing Quality Standards (HQS)

RESIDENT RELATIONS

• Notify residents of issues affecting their tenancy in a timely and professional manner.
• Respond to resident inquiries and requests related to property management
• Collaborates with Support Services staff to monitors landlord-tenant relations and mediates disputes when necessary.
• Review rent records on monthly basis to identify and address payment issues

PROGRAM INTERFACING

• Meet with Program staff on weekly basis to review program/property management issues.
• Work with Program staff to prepare and submit reports to agencies.

#HPSUS 

1. REQUIREMENTS:

REQUIRED EDUCATION, EXPERIENCE, AND SKILLS:

• High School Diploma or equivalent plus three (3) or more years’ experience in supportive or behavioral health housing, affordable housing, landlord/tenant legal affairs, property management, or asset management.
• Demonstrated knowledge of Low-Income Housing Tax Credit (LIHTC) programs.
• Strong written and oral communication skills.
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office applications, including Word, Excel and Outlook
• Excellent interpersonal skills, with the ability to work effectively with tenants, staff, and external agencies.

Experience using Yardi or similar property management software preferred.

S:US IS AN EQUAL OPPORTUNITY EMPLOYER 

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. 

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.  

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.