I. SCOPE OF ROLE:
The Administrative Assistant will be the first point of contact/face/front line of our program. In
addition to clerical duties you will be called upon to engage and assist with program
participants/individuals we serve. As a member of S:US you are committed to acting with integrity, as
demonstrated by treating people consistently, honestly and fairly to help them achieve their own goals
and the goals of the agency.

II. ESSENTIAL DUTIES & RESPONSIBILITIES:
• Perform general clerical duties including but not limited to photocopying, faxing, mailing, filing and
arranging for deliveries
• Exercise discretion in handling sensitive information as required by HIPPA and Agency guidelines
• Handle all internal and external communications using phone, email, and written.
• Handle phone system with multiple lines
• Coordinate with internal and external stakeholders including staff, clients, visitors, and vendors
• Arrange, schedule and coordinate office calendar
• Prepare and edit communications, presentations and other documents
• Database management including but not limited to data entry into Excel and Electronic Health
Records (EHR) systems
• File and retrieve documents and reference materials
• Provides timely, accurate and clear documentation according to established policies and procedures
• Handles completing demands by responding effectively to challenges, deadlines, and emergencies
• Responds to consumer needs promptly, accurately and with courtesy and respect
• Represents the organization in a positive and appropriate manner to outside resources
• Supports the mission and values of SUS and draws attention to behavior that undermines group
effectiveness or is inconsistent with core values
• Additional duties as assigned

III. REQUIREMENTS
REQUIRED EDUCATION AND EXPERIENCE
• HSD or equivalent required
• A minimum of one-year experience in an administrative setting
• Some knowledge/experience working in the social service or related field is preferred

• Computer literate in Microsoft suite, skill sets in Word, Excel, and Outlook

PREFERRED QUALIFICATIONS & SKILLS
• College or continuing education preferred
• Bilingual English/Spanish speaking preferred

Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island. Learn more about S:US, our mission, and values by visiting sus.org.

Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays